Returns & Exchanges
At Aafarin, we strive for the highest quality in every bite; however, due to the perishable nature of our food products, we can only accept returns for items that arrive damaged or defective. Please contact us within 24 hours of delivery to initiate a claim for a replacement or refund.
Document the Issue
Take clear photographs of the damaged product and the original packaging immediately upon arrival to help us process your claim.
Contact Customer Support
Email our support team with your order number and the photos of the damaged items within 24 hours of receiving your delivery.
Verification Process
Our quality assurance team will review your request and the provided evidence to verify the defect or transit damage within 2 business days.
Resolution
Once approved, we will either ship a fresh replacement at no extra cost to you or issue a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing